The Waiting Game

The drive thru line at a Chick-fil-a.

The line of cars threads around the entire parking lot, but you finally make it through the drive-thru and pull back onto the freeway. You fumble inside the bag, one eye on the road and one hand on the steering wheel, and grab your freshly wrapped, fast food reward: the chicken and kale quinoa wrap.

Too bad you ordered the double-bacon burger with cheese. Now it’s 8 miles to the next off-ramp, two red lights to drive back onto the highway, and another around-the-block wait to get in line all over again.

It’s happened to all of us. Waiting a long time in anticipation… and not getting what you asked for.

If it’s your job to receive file-based media, you’ve been there too. Waiting for hours while the FTP download plods along… fingers crossed that you don’t see “…The connection to the server was reset…” And finally, hours later, the ProRes 422 version file successfully lands.

But like the imposter chicken kale quinoa wrap taunting you from the highway, it’s not ProRes at all; they sent the H.264 version. You can’t master your project with that resolution.

You’ll need to call them and ask for a re-send. And then you’ll need to wait.

Signiant solves both of these pains.

Naturally, we solve the waiting pain with all our accelerated file transfer solutions – by speeding up large file movement, providing delivery status, and ensuring reliable transmission in all of our accelerated file transfer solutions.

But wrong file formats can be a thing of the past too, as part of the Media Shuttle Enterprise bundle. This solution helps portal users avoid that wasted time and effort with CloudSpeX.

CloudSpeX is Signiant’s answer to the file-format waiting game. It’s the application for checking formats prior to delivery, which helps customers lower rejection rates associated with improperly formatted files. It also helps manage complex multiplatform delivery specifications, where different destinations require the same asset in different formats.

When a transfer is initiated in a Media Shuttle Send portal, CloudSpeX validates the file before it’s even submitted to ensure that assets comply with recipient requirements: it notifies the sender of the required file format.

Admins can configure CloudSpeX in “friendly mode,” which just informs the uploader if the file doesn’t comply with your delivery specification (great for time-to-air deadlines). Alternatively, you can use “strict mode” which simply rejects something that doesn’t meet your agreed-upon delivery specification.

This saves time during the transfer process because the file will only have to be transferred once, prevents unnecessary effort at the receiving end, and dramatically lowers rejection rates of noncompliant files.

It recently got even better, too. CloudSpeX has expanded its supported formats, adding QuickTime to include compatibility for more customer assets in increasingly common file formats.

So if you find yourself back in the long lunch-hour line for the second time, impatiently tapping your steering wheel and fretting about not getting back to work in time, just remember what it’s like for the folks who still have to wait for their FTP transfer to finish—and then have to do it all over again when it’s the wrong format. The drive through will feel like the fast lane in comparison.

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