Privacy

Last Modified: March 26, 2012

Signiant Inc. (collectively, “we”, “our”, “us” or “Signiant”) is committed to your privacy.  This Privacy Policy applies to and governs data collection and usage on the Signiant Website (dev.rainbiz.com/signiant, the “Site”).  It is intended to describe for you our practices regarding:

  • The information we collect and the information we hold on behalf of our website visitors or customers who download one of our software products from our site (“you” or “your”);
  • How that information may be used; and
  • With whom we may share that information.

We encourage you to read this Privacy Policy carefully when using the Site, or when providing information to us through the Site.  You understand that by using the Site you are accepting our practices as described in this Privacy Policy.

Types of Information the Site Collects

We collect and store personal information that you give us when you (a) download one of our software products available for download from our Site; (b) send or receive data using our cloud solution; (c) fill in requests to our support department, (d) request information from Signiant via our contact form;  (e) or send us an email. This information may include your name, mailing address, email address, telephone number, fax number, and other optional demographic information.  Signiant may also collect personally identifiable information from you at other points on the Site that state that personally identifiable information is being collected.

How We Use and Share Personal Information

We use the personal information we collect to, among other things, anticipate and resolve problems with the Site, personalize your service, investigate misuse of Site, develop and market products and services that may be of interest to you and comply with applicable laws and regulations, or as otherwise required by law.

Personal information may be transferred in connection with a business transition, such as a merger, acquisition, or asset sale involving any Signiant business or asset to which the information pertains.  We limit the scope of the information provided to third parties, and we allow its use only for the purposes for which it was disclosed.

Cookies

Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes.  The Site may use cookies to provide enhanced functionality on the Site (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular).  These cookies may be delivered in a first-party or third-party context.  Signiant may also use cookies in association with emails.  While these cookies may be associated with personal information (such as your email address), we do not associate personal information with clickstream data.  Our Site also may capture limited information (user-agent, last URL requested by the user, client-side and server-side clickstream) about visits to our Site, we may use this information to analyze general traffic patterns and to perform routine system maintenance.

You have many choices with regards to the management of cookies on your computer.  All major browsers allow you to block or delete cookies from your system.  To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

What is Signiant’s Opt-out Policy?

You can opt out of receiving e-mail messages from us about products and services that may be of interest to you. Simply refer to our “contact” pages to phone or fax Signiant.  Notwithstanding the foregoing, you should understand that personally identifiable information disclosed by us to third parties as well as personally identifiable information disclosed by you to third parties will be used according to such third parties’ privacy policies.

How can I contact Signiant? You may contact us using any of the following options:

  • Send an email to us at:  info@signiant.com
  • Call us 781.221.4000
  • Fax us at 781.221.4090
  • Write to us at Signiant, 152 Middlesex Turnpike, Burlington, MA 01803.

How can I avoid receiving marketing materials. To remove your name from our marketing lists, please follow the instructions noted below.

  • Email – Click on the “unsubscribe link” located in all of our promotional emails (Requests to opt out of promotional e–mails will be honored within 5 business days)
  • Postal Mail, Fax and Telephone – Call, write, or send an email to Signiant, using the contact information provided above.

When submitting a request by telephone or mail, please be sure to include all of the contact information you have ever used or provided to Signiant even if it is no longer current, including:

  • All email addresses
  • All telephone numbers
  • All names and addresses, including city, state, and zip code

I’d prefer not to have my name and postal mailing address shared with other companies. What should I do?

If you’d prefer not to have your name and postal mailing address shared with other companies, let us know in writing via email, fax, or letter using the contact information provided above. Please be sure to include your name and postal mailing address as well as specific instructions.

Accessing and Amending Personal Information

It is important that our databases are accurate and current. To review and make any appropriate changes or deletions to information about you, please contact us in one of the ways provided above.

Our Security Measures to Protect Information

To help protect the privacy of data and personally-identifiable information you transmit through use of this Site, we maintain commercially reasonable physical, technical and administrative safeguards. We restrict access to your personally-identifiable information to those employees who need to know that information to provide benefits or services to you.

Children’s Privacy

Our Site is a general audience site, and we do not intend to market to or collect, nor do we knowingly collect, personal information from children under the age of 13.  Unfortunately, we cannot always determine the age of a visitor to our Site or the sender of an email.

Conditions of Use, Notices and Changes to Our Privacy Policy

By using this Site, you agree to the terms and conditions contained in this Privacy Policy. If you do not agree to any of these terms and conditions, you should not use this Site or any Signiant benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the State of Delaware. Any legal action or proceeding relating to this Privacy Policy or your access to or use of this Site shall be instituted in a state or federal court in the State of Delaware.  You agree to submit to the jurisdiction of, and agree that venue is proper in these courts.

Revisions to this Privacy Policy

We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this Site. You should check our Site frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or policies regarding our privacy practices that govern the use of this Site.

Questions Regarding the Privacy Policy and Conditions of Use

If you have any questions about our Privacy Policy or any concern about privacy at the Signiant or the use of this Site in general, please contact us in one of the ways provided above.