Executive Profiles

  • Photo of Margaret Craig

    Margaret Craig

    Chief Executive Officer View LinkedIn Profile

    As CEO, Margaret Craig brings a wealth of industry experience to Signiant’s business and growth strategy, with a successful career spanning executive management roles at leading global media technology, software and managed services companies. Prior to assuming leadership of Signiant in October 2011, Margaret served as COO of Ascent Media Network Services, a provider of content creation, management and distribution services. There she led the technology transition to file-based infrastructure and oversaw contract negotiations with some of the world’s largest broadcast organizations. Prior to Ascent Media, Margaret was the CEO of publicly-traded Leitch Technology, a global provider of technical infrastructure for television production and transmission; and served as President of Snell & Wilcox, a provider of video image processing software and hardware.

  • Photo of Ian Hamilton

    Ian Hamilton

    Chief Technology Officer View LinkedIn Profile

    Ian Hamilton has been an innovator and entrepreneur in Internetworking infrastructure and applications for more than 20 years. As a founding member of Signiant, he has led the development of innovative software solutions to address the challenges of fast, secure content distribution over the public Internet and private intranets for many of the media and entertainment industries’ largest companies. Prior to Signiant, Ian was Chairman and Vice President of Product Development at ISOTRO Network Management. He was responsible for launching ISOTRO’s software business unit and created the NetID product suite before the company was successfully acquired by Bay Networks. Ian held senior management positions at Bay Networks and subsequently Nortel Networks, from which Signiant emerged. Previously Ian was a Member of Scientific Staff at Bell Northern Research performing applied research and development in the areas of Internetworking and security.

  • Photo of Adam Feinzig

    Adam Feinzig

    Chief Operating Officer and Chief Financial Officer View LinkedIn Profile

    Adam brings 30 years of financial and operational experience in the technology industry to Signiant with significant focus on growth and evolving business models at venture-backed companies. Before joining Signiant, Adam was CFO at Sermo, the largest online physician community in the U.S., where he helped scale the digital media company across multiple channels and regions. Prior to this, Feinzig was Vice President of Finance at Gomez – an Internet infrastructure company – during the time when the rapidly growing SaaS company was in the SEC filing process to go public and was sold to Compuware in a highly successful transaction. A CPA by background, earlier Feinzig held senior leadership positions at Stratus Technologies and Notara, and worked within the Technology Industry Group of PricewaterhouseCoopers.

  • Photo of Rick Capstraw

    Rick Capstraw

    Chief Growth Officer View LinkedIn Profile

    As Chief Growth Officer, Rick leads the global strategic sales and alliances organization of the company, focused on accelerating the worldwide growth of Signiant. With a proven track record of leadership, he has built a career in delivering technology solutions in global markets that help to transform the way we use and consume media.

    Before joining Signiant, he led the global sales organization at Verizon Media Platform. Throughout his career, he has led high-performing teams in media, entertainment & technology, and strategy & enterprise development. Rick has found success innovating products and leading cross-functional enterprise sales teams by focusing on the business result and the processes required to get there. He has also held management positions at CNET Networks, The Walt Disney Company, and Ticketmaster. Rick attended the University of Southern California and holds a postgraduate diploma in economics from SOAS, University of London.

  • Photo of Mike Flathers

    Mike Flathers

    Chief Solutions Officer View LinkedIn Profile

    With over 30 years of software engineering experience, Mike has a passion for pushing the technology envelope. He has a proven track record of working alongside customers to create solutions to some of their most complex problems with an API-first mindset. A Media and Entertainment veteran, Mike has deep technical experience with media and its surrounding workflows. An Emmy Award winning technologist, prior to joining Signiant, Mike was CTO for IBM’s Aspera business unit and an IBM Distinguished Engineer. Mike was part of the executive team at Aspera when it was acquired by IBM in 2014. Prior to Aspera, Mike held several hands-on technical leadership positions, including CTO at Sorenson Media. Mike has deep networking experience having spent 14 years at Novell after the company acquired Excelan where he was a developer and technical leader for the LANWorkplace product, the first suite of TCP/IP utilities for DOS and Windows. As the Chief Solutions Officer at Signiant, Mike plays a hands-on role, where he works closely with customers and internal Signiant teams to bridge the gap between the solutions customers need and Signiant’s product and integration roadmap.

  • Photo of Art Raymond

    Art Raymond

    Chief Strategy Officer View LinkedIn Profile

    Art Raymond joined Signiant in 2021 when Signiant acquired Levels Beyond. Their breakthrough product Reach Engine helps customers generate higher quality content in a fraction of the traditional time. Art was instrumental in the acquisition of Levels Beyond by Signiant promising to take the power of Reach Engine to the Signiant Platform. Prior to founding Level’s Beyond, Art led a startup called RouteTo1 to help media companies gather and output digital content that resulted in Cars.com and Realtor.com. Art also led a community publishing and localized advertising tool called Zip2 which Elon Musk’s first company was a partner. In 2007, Art was the founding CEO for Levels Beyond that brought standardization and automation innovations used in complex manufacturing into media production and delivery. He now serves as Senior Vice president of Supply Chain for Signiant.

  • Photo of Rick Clarkson

    Rick Clarkson

    Chief Product Officer View LinkedIn Profile

    Rick Clarkson rejoined Signiant in 2018, filling the newly created position of Chief Product Officer to steer the roadmap for new services that leverage Signiant’s market-leading SaaS platform and huge global footprint in the Media & Entertainment space. In his previous eight-year tenure at Signiant, Rick was one of the leaders in the company’s SaaS transition. His vision of using cloud technology to build a powerfully simple file transfer solution led to the category-defining Media Shuttle product, Signiant’s first SaaS offering. With over 25 years in software technology, Rick spent his early career as an engineer and moved into leadership roles in product management and strategy working with companies to include SevOne, VidSys, Motorola, Sightpath, Cisco and others. When Rick is not busy defining the next big thing for Signiant, he spends his time golfing, traveling with family, enjoying wine and cheering on all the Boston sports teams. Rick has a B.S. in Electrical Engineering from the University of Massachusetts and an MBA from Bentley University.

  • Photo of Jon Finegold

    Jon Finegold

    Chief Marketing Officer View LinkedIn Profile

    Jon joined Signiant as Chief Marketing Officer in 2017, bringing 20+ years of experience in launching and growing software companies. Jon was a pioneer in SaaS, helping launch OpenAir in 1999, one of the first B2B SaaS offerings which was acquired by NetSuite in 2008 (and later Oracle) and remains a leader in its category today. Jon also led the launch of where.com, a SaaS platform for mobile location aware advertising, which was acquired by Paypal in 2011. Jon was Chief Marketing Officer at Scratch Wireless from launch through acquisition and then founded and ran a consulting firm called Digital Jolt to offer part-time CMO services to early stage technology companies. Jon began his career as a software engineer and brings a strong technical and analytical background to his work at Signiant. He has a B.S. in Mathematics from Allegheny College and a Masters from the MIT Sloan School of Management.

Vice President Profiles

  • Photo of Tina Bento

    Tina Bento

    SVP, Customer Experience View LinkedIn Profile

    Tina Bento joined Signiant in 2014 and during her tenure has played an integral role in the company’s successful transition to SaaS. In her current role as SVP of Customer Experience, she leads a large and growing team that includes customer success, finance, deal desk and business operations. Tina has been a leader in SaaS her entire career with prior roles at VoltDB, Sermo and Gomez. 

    Tina holds a Bachelor of Science degree in Finance and Accounting from Bentley University.

  • Photo of Shawn McCormick

    Shawn McCormick

    SVP, Software Development View LinkedIn Profile

    Shawn McCormick joined Signiant in 2019 as the SVP Engineering, bringing 25 years of experience in leading all aspects of product development in large and small companies alike. Most recently, Shawn was the Head of R&D for Nokia’s Security Software division, managing a global workforce of security software developers. He joined Nokia through the successful acquisition of Nakina Systems, where Shawn ran software, customer support, and IT functions as the VP of Product Development. Shawn started his career working on shipboard PBXs for the Canadian Navy, and then moved into senior R&D management roles covering network solutions and software development in Nortel Networks. Shawn holds a degree in Electrical Engineering from the University of Ottawa.

  • Photo of Matthew Gaede

    Matthew Gaede

    VP, Global Customer Acquisition View LinkedIn Profile

    Matt Gaede started with Signiant when the first SaaS products for Media & Entertainment were pioneered. Currently acting as Vice President of Global Customer Acquisitions for Signiant, Matt worked his way up from Inside Sales Manager and Sales Director roles to his current position. His rise within the company is due to his leadership-building skills and ability to scale goal-oriented teams. Matt’s focus continues to be making metric-based decisions to best position sales individuals and teams to increase revenue, grow market share and increase efficiency. 

    Matt has worked exclusively in the SaaS field since 2010 holding a previous position as Team Lead with AppNeta. He holds a Bachelor of Science degree in Business Management from Roger Williams University.

  • Photo of Jad Abdul Rahim

    Jad Abdul Rahim

    VP, Technical Services View LinkedIn Profile

    As Vice President of Technical Services, Jad Abdul Rahim is responsible for leading Signiant’s integrated technical support, professional services and customer onboarding efforts into one cohesive unit laser-focused on customer experience, adoption and success. 

    Joining Signiant in 2008 as a 3rd level technical support engineer, Jad became instrumental in building and transforming the Signiant Technical Services team from the company’s early on-premises solutions to its pioneering SaaS business model with phenomenal success. Under his guidance, Signiant maintains an outstanding net promoter score and industry-leading customer loyalty. Over his 20-year career, Jad has acquired deep insight into the technical operations industry supporting major world sporting events including FIFA World Cup, the Olympic Games, the Super Bowl and more.

    Prior to joining Signiant, Jad held Technical Support Specialist and Team Manager roles at Klocwork and SITEL respectively. Both companies are located in Ottawa. Jad earned his Bachelors of Science degree with Honors in Computer Science from the University of Ottawa. 

  • Photo of Jennifer Morin

    Jennifer Morin

    VP, Product Management View LinkedIn Profile

    As Vice President of Product Management, Jennifer Morin was recruited by the Chief Product Officer at Signiant to help execute on Signiant’s strategic product initiatives. Jennifer leads a team of product managers and collaborates with various internal teams to successfully bring new products and capabilities to market. Spanning a career of 30 years, Jennifer has worked in customer-facing roles including pre-sales systems engineering, customer support, curriculum building and delivering technical training to customers, professional services and more. Her expertise in the craft of product management is founded on listening to customers, vigilantly studying the market, identifying trends, prioritizing resources and synthesizing information into building the most impactful products for customers and the business. Jennifer has held senior management and management positions with Saba Software, Halogen Software, AutoSkill International, and Jetform Corporation.

    Jennifer earned her Bachelor of Science in Computing Science at Queen’s University in Kingston, Ontario, Canada. An avid runner, Jennifer has participated in the Boston and New York marathons among others.

  • Photo of Jonathan Chan

    Jonathan Chan

    VP, Strategic Sales View LinkedIn Profile

    Jonathan leads Signiant’s Strategic Accounts Team with a focus on driving growth through the retention and expansion of Signiant’s top tier customer base. Jonathan brings 15 years of developing and leading innovative sales and customer relationship experiences for Apple, Verizon and Zixi. Beginning as an account manager at Apple, Jonathan’s career path has always met at the intersection of sales and technology. During his 10 years with Apple, Jonathan supported several high-profile accounts, including Electronic Arts, Skechers, Lionsgate and Activision. Jonathan joined Verizon Media as a senior accounts executive selling CDN, security and streaming products. During that time he was recognized as Top Salesperson of the Year. Jonathan was recruited by Zixi to join their team as Sales Director, where he continued to grow and manage top accounts, counting DirectTV, TikTok, The Switch, and Meta among them. 

    Jonathan graduated with a Bachelor’s of Arts degree in Economics from the University of California San Diego.

  • Photo of Rich Caproni

    Rich Caproni

    VP, Sales Operations View LinkedIn Profile

    As Vice President of Sales Operations, Rich Caproni’s more than 20 years of financial enterprise and business development leadership in the software, media, telecom, and financial services industries helped lead Signiant’s successful transition from a traditional CapEx software company into the cutting-edge SaaS OpEx company it has become. Rich combines a unique blend of skills including product, program, and project management, strategy and enterprise development, budgeting, business analysis, risk management, and negotiation/vendor management to Signiant’s most pressing and mission-critical initiatives. 

    Rich’s career trajectory as a finance expert in the Media & Entertainment industry began as a Peace Corps volunteer teaching Ukrainian entrepreneurs how to get financing and technical assistance after the fall of the Soviet Union. This led to stints with the IFC/World Bank and USAID to develop the SMB sector, which included an initiative where he co-authored a new Ukrainian leasing law. Recruited by Sigma Bleyzer, a private U.S. investment fund, Rich project managed investments to successfully bring broadband internet and cable TV services to Ukraine. A few years later, he was recruited to establish Ukraine’s first DTH platform from scratch, which was later sold to Sweden’s Viasat/Modern Times Group. 

    A native of Sudbury, MA, Rich holds a Bachelors of Business Administration degree in International Business from The George Washington University. He is fluent in Russian.

  • Photo of Lee Lowry

    Lee Lowry

    VP, Engineering View LinkedIn Profile

    Recruited by Signiant to lead the integration of Reach Engine into the Signiant Platform, Lee Lowry brings more than 30 years of professional software engineering experience to Signiant. Lee’s broad scale engineering background combines developing software across multiple industries including: fast file transfer for media and entertainment companies (principal architect/engineer for Aspera); social media (founder/CTO of the Piñata platform); family search capable of accessing billions of online records (head of Engineering, Asia Pacific for FamilySearch); and enterprise-scale identity management across disparate systems (technical lead for Novell). Lee’s patented technology for Novell beat out Oracle, IBM and Microsoft for coveted technology awards. A holder of 20 patents, Lee started his first software company in junior high school. Self-taught and fluent in Japanese, Lee won one of two annual Monbusho scholarships to attend Kyoto University in Japan. 

    Lee holds a Bachelor of Science degree in Engineering from Brigham Young University and a Masters of Business Administration from Walden University.