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Last updated: February 10, 2026

Signiant Acceptable Use Policy

This is the current version of the Signiant Acceptable Use Policy.

View all past versions in the archive.

1. This Signiant Acceptable Use Policy (this “AUP”) applies to all users (“You”) of the Services, including all Customers, Authorized Users, Permitted Third Parties and any other entity or individual accessing or using the Services.

2. Capitalized terms used, but not defined, in this AUP are defined in the Signiant Terms of Service (“TOS”).

3. Permitted Use. You may use the Services only as expressly permitted in, and subject to the terms and conditions of, the TOS, the applicable Ordering Document and/or EULA, as applicable.

4. Prohibited Use. You are responsible for your use of the Services and for all communications, information and materials you provide or transmit through your use of the Services (collectively and individually, “Content”), as well as for your use of Content provided by others. In connection with your access to and use of the Services and Content, and except as otherwise expressly agreed by Signiant in writing, you must not:

4.1 Violate any law or regulation (including, but not limited to, privacy laws, intellectual property laws, export-control laws, and industry regulations);

4.2 Violate the terms of any agreement between you or your organization and Signiant or any third party;

4.3 Violate the rights of others, including, but not limited to, copyright, trademark, patent, trade secret, moral rights, rights of privacy or publicity, or other intellectual property or proprietary right;

4.4 Threaten, harass, stalk, abuse, defame or mislead others;

4.5 Harm or exploit minors in any way, or collect personal information of any minor;

4.6 Harm or impair anyone else’s use of the Services;

4.7 Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of any aspect of the Services, except to the extent permitted under applicable law;

4.8 Copy, frame, reformat, modify, adapt, translate or create derivative works based on the Services, except as otherwise expressly agreed by Signiant in writing;

4.9 Access, download, install or otherwise use the Services in such a manner as to enable unlicensed use of the Services;

4.10 Misrepresent your affiliation with any person or entity, or access or use the Services as someone other than yourself;

4.11 Distribute, rent, resell, repackage, divert, license, sublicense or transfer the Services or any element thereof to anyone else, or use the Services in connection with any service bureau, facility management, timeshare, application service provider or similar activity whereby you operate or use the Services for the benefit of a third party or any other use other than in support of your permitted use under the TOS;

4.12 Attempt to gain unauthorized access to or disrupt, overwhelm, disable or damage the Services or any other service, device, data, account or network, including by avoiding any authentication requirements, circumventing any security features, introducing malicious code or other harmful technology, or any other means;

4.13 Engage in any vulnerability or other security testing or benchmarking;

4.14 Provide or retransmit to Signiant or otherwise use the Services in connection with any Content that is unauthorized or prohibited under the TOS or that is unauthorized or prohibited by your organization or the applicable Customer;

4.15 Provide or retransmit to Signiant or otherwise use the Services in connection with any Content that (a) is access-restricted under any applicable law or regulation, (b) is illegal to possess or transmit under any applicable law or regulation, or (c) contains personal data of or relating to minors;

4.16 Use the Services to create any product or service that competes with Signiant or that exists for the purpose of providing a technology or service offering for the accelerated movement of files of any type other than as purely incidental to the applicable Customer’s existing Member experience, service offering, or application;

4.17 Take any action that could cause the Services, in whole or in part, to become subject to the terms of any license or other agreement to which Signiant has not expressly agreed to be a party, including without limitation any license that purports to require disclosure to the public or to any third party of any source materials of the Services or modifications thereof, or of any application or other technology with which the Services or derivatives thereof are intended to operate, or that purports to create any obligation to distribute any portions of any application or technology with which the Services or derivatives thereof are intended to operate; or

4.18 Assist, encourage, induce or enable others to do any of the foregoing.

5. Signiant reserves the right in its sole discretion to investigate, determine, and take actions in response to any violations of such restrictions or misuse of the Services, although we are under no obligation to do so. We may, for example, investigate and action to prevent any security threat, fraud, or other illegal, malicious or unauthorized activity in connection with the Services; remove or disable access to any Content that we believe violates this AUP; suspend or terminate your access to and use of the Services; report suspected illegal activity and cooperate with any investigation or prosecution of illegal or prohibited activities.