Updated as of October 1, 2024

Signiant’s Current Subprocessors

Subprocessor
Address
Purpose
Personal Data Storage Location
Applicable Signiant Product(s)
Transfer Mechanism
Amazon Cognito (Amazon Web Services, Inc.)
1200 12th Avenue South, Suite 1200, Seattle, WA 98144
Access management; authentication
USA
Media Shuttle, Jet 
DPF or SCCs
Amazon Web Services, Inc.
1200 12th Avenue South, Suite 1200, Seattle, WA 98144
Control plane hosting and storage of user data
USA
Media Shuttle
DPF or SCCs
Gong
201 Spear St, 13th Floor, San Francisco, CA 94105, USA 
Software to track email opens, clicks, and replies by customers and prospects. May be used to record calls with customers and prospects, dependent on location
USA
All (corporate)
DPF or SCCs
Google, LLC

1600 Amphitheater Parkway, Mountain View, CA 94043

Cloud services and data storage
USA
All (corporate)
DPF, BCR or SCCs
Marketo Inc. (Adobe Inc.)
901 Mariners Island Blvd. Suite 500, San Mateo, CA 94404
Messaging automation for product update emails and notifications to users who have opted in to receiving support notifications and marketing emails, and to customer business points of contact
USA
All (corporate)
DPF or SCCs
Microsoft Corporation

One Microsoft Way, Redmond, WA 98052

Hosted productivity software suite and data storage
USA
All (corporate)
DPF, BCR or SCCs
NetSuite Inc (Oracle)
2955 Campus Drive, Suite 250, San Mateo, CA 94403-2511
Billing and accounting services provider
USA
All (corporate)
DPF or SCCs
Papertrail Inc. (SolarWinds Inc.)
7171 Southwest Parkway, Building 400, Austin, TX 78735
Logging and audit services for Media Shuttle usage
USA
Media Shuttle, Jet
DPF or SCCs
Planhat, Inc.
2810 N Church St PMB
80657,Wilmington, Delaware 19802
 
CRM software managing Signiant’s customer contracts and engagement
USA
All (corporate)
DPF, BCR or SCCs
PubNub Inc.
725 Folsom Street, San Francisco CA 94107
Browser to App communication; Appless Transfer service to Browser
USA
Media Shuttle
DPF or SCCs
Salesforce.com, Inc.
The Landmark @ One Market Street, Suite 300, San
Francisco CA 94105
CRM software managing Signiant’s customer contracts and engagement
USA
All (corporate)
DPF, BCR or SCCs
Salesloft, Inc.
1180 Peachtree Street NW, Suite 600, Atlanta, Georgia 30309
Software to track email opens, clicks, and replies by customers and prospects. May be used to record calls with customers and prospects, dependent on location
USA
All (corporate)
DPF or SCCs
 
 
Showpad, Inc.
 
1 N State St., 11th Fl., Chicago, IL, 60602
Integrates with sales tools to show marketing materials/white papers to customers and prospects
USA
All (corporate)
DPF or SCCs
 
Slack Technologies, LLC (Salesforce)
500 Howard Street, San Francisco, CA, 94105
Internal messaging system, integrated with Signiant’s internal provisioning tools
USA
All products
DPF, BCR or SCCs
 
Snowflake Inc.
106 East Babcock St., Bozeman, MT 59715
 
Cloud data storage and management
USA
All products
DPF or SCCs
 
Tableau Software, LLC (Salesforce)
NorthEdge 1621 N 34th St., Seattle, WA 98103
Data analytics and visualizations
USA
All products
DPF, BCR or SCCs
X3M Labs
Pelagonka 2, Lamela
2, I and II floor, 7000, Bitola, Macedonia
Web sustaining development
EU
All products
DPF or SCCs
ZenDesk Inc.
1019 Market Street, San Francisco CA 94103
Support ticketing
USA
All products
DPF or SCCs