Signiant’s Current Subprocessors
Updated as of October 1, 2024
| Subprocessor | Address | Purpose | Personal Data Storage Location | Applicable Signiant Product(s) | Transfer Mechanism |
|
Amazon Cognito (Amazon Web Services, Inc.) |
1200 12th Avenue South, Suite 1200, Seattle, WA 98144 |
Access management; authentication |
USA | Media Shuttle, Jet |
DPF or SCCs |
|
Amazon Web Services, Inc. |
1200 12th Avenue South, Suite 1200, Seattle, WA 98144 |
Control plane hosting and storage of user data |
USA | Media Shuttle | DPF or SCCs |
|
Gainsight, Inc. |
350 Bay Street, Suite 100, San Francisco, CA 94133 |
CRM software managing Signiant’s customer contracts and engagement |
USA | All (Corporate) | DPF, BCR or SCCs |
|
Marketo Inc. (Adobe Inc.) |
901 Mariners Island Blvd. Suite 500, San Mateo, CA 94404 |
Messaging automation for product update emails and notifications to users who have opted in to receiving support notifications and marketing emails, and to customer business points of contact |
USA | All (Corporate) | DPF or SCCs |
|
NetSuite Inc (Oracle) |
2955 Campus Drive, Suite 250, San Mateo, CA 94403-2511 |
Billing and accounting services provider |
USA | All (Corporate) | DPF or SCCs |
|
Papertrail Inc. (SolarWinds Inc.) |
7171 Southwest Parkway, Building 400, Austin, TX 78735 |
Logging and audit services for Media Shuttle usage |
USA | Media Shuttle, Jet | DPF or SCCs |
|
PubNub Inc. |
725 Folsom Street, San Francisco CA 94107 |
Browser to App communication; Appless Transfer service to Browser |
USA | Media Shuttle | DPF or SCCs |
|
Salesforce.com, Inc. |
The Landmark @ One Market Street, Suite 300, San Francisco CA 94105 |
CRM software managing Signiant’s customer contracts and engagement |
USA | All (Corporate) |
DPF, BCR or SCCs |
|
Salesloft, Inc. |
1180 Peachtree Street NW, Suite 600, Atlanta, Georgia 30309 |
Software to track email opens, clicks, and replies by customers and prospects. May be used to record calls with customers and prospects, dependent on location |
USA | All (Corporate) | DPF or SCCs |
|
Showpad, Inc. |
1 N State St., 11th Fl., Chicago, IL, 60602 |
Integrates with sales tools to show marketing materials/white papers to customers and prospects |
USA | All (Corporate) | DPF or SCCs |
|
Slack Technologies, LLC (Salesforce) |
500 Howard Street, San Francisco, CA, 94105 |
Internal messaging system, integrated with Signiant’s internal provisioning tools |
USA | All Products | DPF, BCR or SCCs |
|
Snowflake Inc. |
106 East Babcock St., Bozeman, MT 59715 |
Cloud data storage and management |
USA | All Products | DPF or SCCs |
|
Tableau Software, LLC (Salesforce) |
NorthEdge 1621 N 34th St., Seattle, WA 98103 |
Data analytics and visualizations |
USA | All Products | DPF, BCR or SCCs |
|
X3M Labs |
Pelagonka 2, Lamela 2, I and II floor, 7000, Bitola, Macedonia |
Web sustaining development |
EU | All Products | DPF or SCCs |
|
ZenDesk Inc. |
1019 Market Street, San Francisco CA 94103 |
Support ticketing |
USA | All Products | DPF or SCCs |