7 Must-Haves for Remote Work in M&E

Key Considerations for Accessing Large Media Assets

Is your media company prepared to work remotely? After the near-universal and rapid transition to remote work in 2020, this question seems out of date now. Media and entertainment companies now need to “shore up” rapidly created workflows with more permanent, scalable, and flexible solutions to continue working remotely now and in preparation for whatever lies ahead.

For media and entertainment professionals working with extremely large file sizes, highly valuable assets, and time-sensitive collaborative projects, standard web-based file-sharing tools such as Dropbox, Google Drive, SharePoint, and WeTransfer, have numerous technical and security issues that can be challenging to manage. In 2020, when the world went remote, media businesses that were unable to quickly and easily empower their employees to work remotely found themselves disadvantaged as they scrambled and struggled to keep content flowing.

In 2021, technology executives from across the industry continue to report that their teams’ key focus is to “shore up” their remote workflows to better prepare for whatever lies ahead. This includes a significant review of their tech stacks and a hard look to ensure that they have the right tools for the jobs at hand.

Media professionals require intelligent and accelerated file transfer software with the modern enterprise capabilities required to address the industry’s unique requirements. Seven vital capabilities for remote work and remote collaboration are detailed below.

File Acceleration

The media industry is a high-pressure landscape where teams move masses of content as quickly as possible to meet extremely tight deadlines. The more diffuse your workforce is — the more partners or collaborators that make up a supply chain — the more critical speed becomes. Whether team members are sending files back and forth to each other or uploading drafts of projects into shared folders, ensuring that content gets where it needs to go as quickly as possible is mission-critical, especially in a global environment.

While some solutions offer the potential for remote access and work, many lack the core file acceleration capabilities that make them convenient or useful at all in M&E. Working remotely often comes with its unique pressures. Your team shouldn’t have to compound those with the fear that the files they just sent will take more time than necessary to reach the next person who needs to work on them.

Media Shuttle interface
Signiant Media Shuttle end users can securely, easily, and remotely access any size file anywhere in the internet connected world. Signiant’s patented file acceleration technology moves files at speeds up to 100X faster than standard methods such as FTP without restricting file size.

No File-Size Restrictions

In M&E, files are exponentially larger than those identified with other industries. As files continue to get bigger with more content created in new formats, including 4K and 8K — tools with file size limits are nonstarters. As such, specific remote tools that work for other businesses simply will not support the workflows that film studios, television stations, OTT broadcasters, or game developers have to complete. The power of remote work solutions ultimately lie in their flexibility and the idea that teams would be limited by what they could send and share simply because of file size almost entirely defeats the purpose. File size limits stifle remote collaboration and in many cases it’s simply not appropriate

Checkpoint Restart

Imagine you’re working from home. You’ve just finished your latest edits on a file, and you need to send it along to another post-production team in the workflow. Midway through the upload to the shared folder, the transfer is interrupted. You have to start the process all over again. And if it was late and you left it for the overnight — well, then, even more hours have been wasted.

This is an all too common scenario. While the frustration may at first seem petty, when it keeps happening again and again this one shortcoming leeches huge amounts of time away from an already tightly scheduled project just by itself. This is why checkpoint restart, the ability to automatically restart an interrupted transfer from the point of failure, is so essential when it comes to remote access tools. When your upload, download, or transfer simply picks up from where it left off, users don’t need to worry about wasting precious time hoping that that progress bar doesn’t fall back to zero again.

Checkpoint restart ensures that any interrupted Media Shuttle transfer automatically restarts from the point of failure, offering unprecedented reliability under even the sketchiest of connection conditions.

Easy Yet Powerful Web-Based Administration

Because admins, operations personnel, and IT professionals manage a workforce that’s spread out across a city, a country, or even the world, intuitive, easy-to-manage, centralized administrative features are fundamental to ensuring that remote teams can achieve success. Such features like delegated administration, storage configuration, access control and permissions, reporting, and managing notification settings make it easy to track all the activity surrounding incredibly valuable content. They also make training, onboarding, and getting started far easier for users.

When working remotely, the ecosystem mustn’t devolve into chaos. Such administrative features must ensure that media companies avoid that, especially when operations managers can’t simply stroll over to a user’s desk to address an issue. The more distributed your teams and partners are, the more important it is to organize and delegate administrative responsibilities effectively. Without an easy, web-based solution for that, things will get messy quickly.

Media Shuttle dashboard
With Media Shuttle, the operations teams get complete control. They can customize send, share, and submit portals (including matching native languages), manage user access, and report on all activity from the web. Remote access to media assets has never been easier.

Storage Options

The content your team is working with is extremely valuable. Confidently controlling where your content is stored is a significant part of making remote access strategies work.

While some file transfer tools force businesses to use storage owned and operated by the tool’s creators, solutions that offer storage independence allow organizations to decide whether their files will live in the cloud, on-prem, or across a hybrid storage architecture. Because remote team members need access from many different locations at all different times, storage independence becomes a key element of security and control, which you can’t afford to ignore.

Laptop showing Media Shuttle share portal
For example, with a Media Shuttle share portal, end users can log in securely from anywhere in the world and access assets without knowing or caring what type of storage is used or where that storage is located. Their experience is seamless and identical across all storage types and locations.

Onramp to the Cloud

As the world went remote in 2020, Signiant saw a more than 230% increase in data moving into and out of cloud storage by Media Shuttle users. Cloud storage offers IT teams the ability to immediately spin up the storage they need without setting foot in the office.

So, for a company that must quickly implement a remote work environment, tools that make it easy to work with cloud storage from any provider are essential if and when they need it. For many looking to build a supportive remote infrastructure, cloud storage has become an invaluable resource. While storage independence is paramount, quickly and easily accessing the elasticity of the cloud provides even greater flexibility.

Enterprise-Grade Security

Perhaps security is the most prominent feature remote collaboration and file sharing solutions should possess. In recent years, major media organizations such as Disney, HBO, and others suffered massive security breaches, resulting in the disruption of productivity, damage to reputations, and revenue loss in the form of highly valuable proprietary content.

As with many other features, the need for defense-in-depth security in any solution you select allows you to indulge in the incredible benefits of remote access while ensuring that no unauthorized access occurs.

Keeping Media on the Move

2020 was undoubtedly a crazy and unpredictable year for everyone. Signiant is proud of its role in helping so many companies enable a remote workforce and keep content flowing. We saw a massive surge in the use of our Media Shuttle product throughout the year as the industry turned to tools designed for the industry to enable their remote workforce, and we expect that trend to continue in 2021.

The industry isn’t showing signs of going back to where we were before. It’s now focusing on shoring up those remote workflows, making them more permanent and scalable, by turning to enterprise-grade SaaS solutions like Media Shuttle that can adapt quickly as business demands evolve. As we all look forward to getting back to some level of normal in 2021, it does not appear that remote work is merely a trend that is going away.

Suggested Content

Essential security considerations: Get everyone on the same page and work together. Your first step, and best place to start. Educate yourselves, your clients, your coworkers and management on the risks and options. Recognize that every production is different and unique. Access, functionality and security are all important. Success requires all three, not just two. Recognize there is a technical side and a very big social side. Recognize that security protocols cannot hinder productivity. Put teams together that collaborate well. There will be a lot of learning on both sides. When choosing technology, first find a partner with a security-first mindset.

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