More Than Just Software: SaaS is a Relationship, Choose Your Partners Wisely
SaaS (Software as a Service) connects vendors and customers in a long-term relationship that begins with on-boarding, thrives through superb customer support and DevOps, and grows with ongoing product improvements based on feedback from customers. Entering into a partnership with a SaaS vendor that has a high-level commitment to the services part of SaaS can provide enormous advantages to customers.
Learn about Signiant’s three support teams and best practices in:
- Customer Success
- Customer Support
“Transitioning to SaaS means changing the entire way you go about developing and supporting software. It’s really all about getting feedback and utilizing it to continuously improve your product.”